Built from an operating perspective
I'm Nathan Fierley, the person behind Jotbolt. My background spans sales, customer success, professional services, support, renewals, retention, expansion, and post-acquisition integration.
I've led global customer-facing organizations supporting more than $125 million in annual recurring revenue and helped businesses grow from roughly $10 million to more than $130 million in annual recurring revenue. I bring that operating perspective to the small tasks that slow teams down: incomplete handoffs, repeated data entry, unanswered questions, and work that depends on one person's memory.
My broader work includes B2B SaaS go-to-market strategy: understanding customer needs, positioning an offer, developing accounts, and making revenue processes repeatable. Jotbolt applies the same practical focus to choosing and building useful tools for small businesses.
How I approach a project
- Understand the work first. Talk with the person doing the task and inspect authorized examples before choosing technology.
- Keep the first version bounded. One workflow, a defined set of inputs, and a result the team can inspect.
- Make review explicit. Decide who checks outputs and what happens when information is missing or conflicting.
- Test before expanding. Use examples with known answers and agree on acceptance criteria.
- Plan the handoff. Document the limits, running costs, access, and responsibility for updates.
A small studio in Nashua, New Hampshire
Jotbolt works with owner-run and operator-run businesses that want practical help with recurring tasks. The examples on this site focus on distributors and field-service teams, but the starting point is the workflow rather than a particular industry.
I can arrange working sessions within about 90 minutes of Nashua and work with teams remotely by video. See local AI consulting and automation for the service area.
What the examples show
The email-to-quote worksheet and equipment-manual answer use fictional data. They demonstrate scope, human review, and testing choices. They are not customer case studies or evidence of measured savings.
To understand what an actual engagement would include, read how a first Jotbolt project works. Pricing, timeline, data handling, and responsibilities are agreed for the specific project.
Talk about the task
Send a short description of the work you would like to improve. Include who does it, how often it happens, and what a useful result would be. Leave out confidential records and customer details at this stage.